Terms and Conditions

These Terms and Conditions were published on January 11th, 2025.

Introduction

Welcome to MGL Agra, your trusted destination for premium marble and handcrafted art pieces. These Terms and Conditions govern the use of our showroom and online services. By accessing or using our website or making purchases from MGL Agra, you agree to be bound by these terms.

General Terms

By accessing or using our showroom and website, you agree to comply with these Terms and Conditions, as well as any additional terms or conditions that may apply. We reserve the right to modify or update these terms at any time, and it is your responsibility to review them periodically.

Use of Our Website

When you visit our website, you agree to use the site only for lawful purposes. You are responsible for ensuring that any materials you post, upload, or transmit to MGL Agra do not violate any applicable laws or infringe upon the rights of others. You must also ensure that all information you provide to us is accurate and up-to-date.

Products and Services

MGL Agra offers a range of products including marble sculptures, handicraft art, and home décor items. All product descriptions, images, and specifications are provided for informational purposes only, and we strive for accuracy. However, we do not guarantee that the content on our website is free from errors. Products may vary slightly in appearance due to the unique nature of marble and handicraft items.

Ordering and Payment

When you place an order on our website or in our showroom, you agree to provide complete and accurate information. Payment must be made through the available methods at the time of purchase. We accept payments via credit/debit cards, bank transfers, and other secure methods. Prices and availability are subject to change without notice.

Shipping and Delivery

We offer shipping services for products purchased online. Shipping costs will be added to your order at the checkout stage. Delivery times vary based on your location and the product. MGL Agra is not responsible for delays or damages caused by third-party couriers. Once an order is shipped, we will provide tracking information where applicable.

Returns and Refunds

If you are not satisfied with your purchase, you may return items in their original condition within 14 days of receiving the product for a full refund or exchange. Custom or made-to-order items are non-refundable. All returns must be pre-approved by MGL Agra and are subject to inspection upon receipt. Shipping charges for returns are the responsibility of the customer.

Intellectual Property

All content on our website, including text, images, logos, and artwork, is the intellectual property of MGL Agra or its partners. You may not use, copy, or distribute any of this content without prior written permission from MGL Agra, except for personal, non-commercial use.

Limitation of Liability

MGL Agra is not liable for any damages or losses arising from the use of our products or website, including but not limited to loss of data, loss of income, or damage to property. Our total liability for any claim arising from your use of our products or services is limited to the amount you paid for the product or service in question.

Privacy and Data Protection

We are committed to protecting your privacy and personal data. Our Privacy Policy outlines how we collect, use, and protect your data. By using our website or showroom, you agree to the collection and use of your personal data as outlined in our Privacy Policy.

Force Majeure

MGL Agra shall not be held responsible for any delay or failure to fulfill its obligations under these Terms and Conditions if such delay or failure is caused by circumstances beyond our control, including but not limited to natural disasters, war, labor strikes, or technical issues.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be resolved in the courts located in Agra, Uttar Pradesh, India.

Amendments

MGL Agra reserves the right to modify or amend these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the effective date will be updated accordingly. It is your responsibility to review these terms regularly.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at mglagra@gmail.com or visit our showroom in Agra.