Privacy Policy

This Privacy Policy was published on January 11th, 2025.

GDPR Compliance

At MGL Agra, we value your privacy and are committed to protecting your personal data. Our privacy policy is designed to help you understand how we collect, use, and protect your personal information when you visit our showroom or interact with us online.

About MGL Agra

Located in the heart of Agra, MGL Agra is a premier showroom specializing in exquisite marble and handcrafted art pieces. Our collection includes intricate marble sculptures, custom handicrafts, and bespoke decorative items, all crafted by skilled artisans. For inquiries, contact us at mglagra@gmail.com.

When We Collect Personal Data About You

• When you make a purchase or inquiry in our showroom or online.
• When you subscribe to our newsletter or promotional communications.
• When you contact us for customer service or support.
• When you participate in a contest or event organized by us.

Why We Collect and Use Personal Data

Your personal data helps us provide better services, customize your shopping experience, and ensure timely delivery of our products. We may use your information for the following purposes:

• To process and complete your orders.
• To send updates, offers, and newsletters related to our products and services.
• To respond to customer inquiries and provide support.
• To improve the functionality of our website and showroom services.
• To comply with legal obligations.

Types of Personal Data Collected

We may collect the following types of personal data:

• Personal identification information such as name, email address, phone number, and billing address.
• Payment information (credit card details or other payment methods).
• Purchase history and preferences.
• IP address and browsing data when interacting with our website.

Information We Collect Automatically

When you visit our website or interact with us online, we may collect certain information automatically, such as:

• Browser type and operating system.
• IP address and referring page.
• Time and date of visits, and pages viewed on our website.
• Actions taken during your visit, such as clicks and scrolls.

Use of Cookies and Web Beacons

We use cookies and web beacons to enhance your experience on our website. These technologies help us remember your preferences, analyze site traffic, and offer a more personalized experience. Cookies do not personally identify you, but they help us better understand how visitors use our site and how we can improve it.

How Long We Keep Your Data

We will retain your personal data for as long as necessary to fulfill the purpose for which it was collected. This includes processing orders, responding to inquiries, and complying with legal requirements. Once your data is no longer required, we will securely delete it or anonymize it for statistical purposes.

Your Rights to Your Personal Data

You have the right to access, update, or request the deletion of your personal data at any time. You can also object to the processing of your data or request its portability. If you would like to exercise any of these rights, please contact us at mglagra@gmail.com.

Hotjar’s Privacy Policy

We may use Hotjar, a web analytics service, to understand how visitors interact with our website. Hotjar uses cookies to track user behavior such as clicks, scrolls, and page views. For more information on how Hotjar handles data, please review their privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date at the top of this policy. Please review this policy regularly for updates.